Delivery and shipping services are available exclusively within the contiguous United States. Depending on the size and weight of your order, your items will ship via FedEx Ground, UPS, or a Scheduled Freight Partner. Accurate shipping options will automatically display at checkout based on your cart.

• Parcel: Typically applies to orders totaling under 150 lbs.
  
• LTL Freight: Reserved for oversized items or orders totaling 150 lbs and over.

Delivery and production timelines provided by MONCO LLC are good-faith estimates and are not guaranteed. Lead times may be affected by production schedules, raw material availability, and shipping logistics. MONCO LLC will communicate proactively if a significant delay is expected.

Product pricing and availability are subject to change without notice and are not guaranteed until full payment has been received and order documentation is complete. MONCO LLC makes every effort to maintain accurate pricing; however, raw material costs and supply conditions may fluctuate.

We will exchange or refund standard items which you are not happy with, provided they are returned to us in 100% original condition (product & original packaging) within 14 days of receipt. Shipping costs will not be refunded and the shipping cost for the return is paid by the customer.

Products classified as custom, made-to-order, unfinished, close-out, or clearance are sold as-is and are not eligible for cancellation, modification, or return once the order has been placed and confirmed.

All product or service invoices, work orders and change orders are due in full in accordance with the terms specified on the estimate, proposal, or invoice. MONCO LLC accepts payment methods as listed at the time of transaction.

MONCO LLC does not offer a product warranty outside of product with visible damage that occurred before delivery. Please submit your claim by completing the form here within 7 days of receiving your package. To ensure your claim can be approved, please take photos of both the damage and the packaging.

Any warranty coverage provided for non-MONCO products is offered solely by the original manufacturer or vendor.

MONCO LLC is committed to resolving billing concerns directly and fairly. If you believe there is an error with your invoice or charge, please contact us at info@moncollc.com before initiating a dispute with your financial institution.

Filing a chargeback or payment dispute without first making a good-faith effort to resolve the matter directly with MONCO LLC may result in suspension of services, forfeiture of project scheduling, collection action, and recovery of any associated fees or legal costs.

MONCO LLC values its client relationships and is committed to resolving concerns promptly and fairly. In the event of a dispute arising from or related to these Terms, both parties agree to first attempt resolution through direct, good-faith communication.

If a resolution cannot be reached informally, the dispute shall be submitted to binding arbitration conducted in the State of Ohio, in accordance with applicable arbitration rules. Arbitration shall be the exclusive method of dispute resolution, and both parties expressly waive the right to a jury trial or participation in a class action. Each party shall bear its own costs and attorney's fees unless the arbitrator determines otherwise. These Terms, and any disputes arising hereunder, shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

To the fullest extent permitted by applicable law, MONCO LLC's total liability for any and all claims arising out of or related to products sold, services performed, or these Terms—whether based in contract, tort, strict liability, or any other legal theory—shall not exceed the total amount paid by the client to MONCO LLC under the applicable order or contract. In no event shall MONCO LLC be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of use, loss of revenue, loss of property value, or costs of substitute products or services, regardless of whether MONCO LLC has been advised of the possibility of such damages.

This Privacy Policy governs the collection, use, and disclosure of information when you access or use this site and the services offered. By visiting or interacting with our site, you acknowledge that you have read, understood, and agreed to the terms described herein. If you do not agree, you should refrain from using this site or its services.

INFORMATION COLLECTION AND USE
We may collect information you voluntarily provide, such as when you contact us, request services, or interact with features of the site. This information may be used to process requests, provide services, improve site functionality, and communicate with you. We do not sell or rent personal data to third parties.

DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we take appropriate measures consistent with industry standards to protect your information.

COOKIES AND TRACKING
Our site may use cookies and similar technologies to enhance your browsing experience, analyze usage, and customize content. You may adjust your browser settings to block or delete cookies, though doing so may affect functionality.

THIRD-PARTY SERVICES
We may employ third-party tools or services to facilitate site operations, analytics, or service delivery. These third parties may have access to limited information solely for the purpose of performing contracted tasks and are bound by confidentiality obligations.

USER RIGHTS AND RESPONSIBILITIES
You have the right to access, correct, or request deletion of personal information we hold. You are responsible for safeguarding any account credentials and for all activities conducted under your account. To exercise your privacy rights, submit a request or inquiry by contacting us at info@moncollc.com.

DATA RETENTION
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

SERVICE LIMITATIONS
Master of None Co. reserves the right, at its sole discretion, to refuse service, restrict access, suspend, or terminate any part of the site or services at any time, with or without prior notice.

REGIONAL PRIVACY RIGHTS
Depending on your state or jurisdiction, you may have additional privacy rights under local regulations such as the California Consumer Privacy Act (CCPA) or other applicable laws. These rights may include requesting access to, correction of, or deletion of your personal data. To make such a request, contact info@moncollc.com.

This web store uses cookies in accordance with the Electronic Communications Act of July 25, 2003. A cookie is a small text file stored on your computer that helps the web store identify and track users. Cookies exist as session cookies and as cookies that are permanently stored on your computer. During your first visit to the web store, your browser is assigned a session cookie that is unique and used to avoid confusing you with other users. To use the web store, you should allow cookies in your browser. This type of cookie is only used to provide you with a better experience and support and does not store any personal information about you. Cookies can be deleted. In this web store, cookies are used, for example, to keep track of your shopping cart, your settings, and the pages you have visited to give you a better customer experience and support. Read more about how Wall of Art uses cookies here.

View here all policies that apply to installation, contracting, consultation, and labor services performed by MONCO LLC.

MONCO LLC shall not be held liable for any delay or failure to perform its obligations when such delay or failure results from circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, severe weather, pandemics, government actions, supply chain disruptions, material shortages, labor disputes, utility outages, and acts of war or terrorism. In the event of a force majeure occurrence, affected timelines will be extended by a period equal to the duration of the delay, and MONCO LLC will make reasonable efforts to resume performance as soon as practicable.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.